Last updated: January 2024
Clear Holdings is committed to protecting the personal data of all individuals, including those located in the European Economic Area (EEA). This page outlines our compliance with the General Data Protection Regulation (GDPR) and explains your rights under this legislation.
Although Clear Holdings is based in Australia, we recognise the importance of the GDPR and are committed to providing the same level of data protection to all our website visitors and clients, regardless of their location.
Clear Holdings acts as the data controller for personal information collected through our website and services. This means we determine the purposes and means of processing your personal data.
Contact Details:
Clear Holdings
142 Parkview Road
Thornbury VIC 3071, Australia
Email: [email protected]
We process personal data on the following legal bases:
If you are located in the EEA, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of receiving your request.
You have the right to request that we correct any inaccurate personal data we hold about you. We will respond to such requests within one month.
You have the right to request that we delete your personal data in certain circumstances, including when:
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or when you have objected to processing.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or significantly affects you.
To exercise any of your rights under GDPR, please contact us using the details provided above. We may need to verify your identity before processing your request. We will respond to your request within one month, although this period may be extended by two further months for complex requests.
As we are based in Australia, your data may be transferred to and processed in Australia. We ensure that appropriate safeguards are in place to protect your personal data when it is transferred outside the EEA, including standard contractual clauses approved by the European Commission.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When personal data is no longer needed, we securely delete or anonymise it.
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay and inform the relevant supervisory authority within 72 hours of becoming aware of the breach.
If you are not satisfied with how we handle your personal data or your requests regarding your rights, you have the right to lodge a complaint with a supervisory authority. For EEA residents, this would be the data protection authority in your country of residence.
We may update this GDPR compliance notice from time to time. We will notify you of any significant changes by posting the new notice on our website.
For any questions regarding GDPR or your data protection rights, please contact:
Clear Holdings
142 Parkview Road
Thornbury VIC 3071
Email: [email protected]